Senior Director, GTM Strategy and Operations

About the Role

Hello Heart is seeking a Senior Director, GTM Strategy & Operations to help scale how we bring major roadmap investments, new products, new market opportunities, and strategic growth initiatives to life. This role sits at the center of Client Strategy & Growth, Client Experience, Product, Marketing, Operations, Finance, Legal, Enablement, and our Product & Engineering teams in Tel Aviv. The ideal candidate is a highly strategic yet hands-on operator who can translate ambitious ideas into executable plans, drive alignment across executive stakeholders, and ensure Hello Heart's most important initiatives successfully move from concept to commercialization.

This is not a traditional project management role. We are looking for an enterprise problem solver and business athlete who thrives in ambiguity, influences without authority, and can partner effectively with senior leaders to turn strategy into measurable business outcomes. Success in this role requires equal parts strategic thinking, commercial judgment, operational excellence, cross-functional leadership, and the ability to leverage AI to improve execution, accelerate decision-making, and increase organizational efficiency. This individual will help shape how Hello Heart launches new capabilities, evolves go-to-market motions, scales commercialization practices, and executes high-impact strategic initiatives across the company.

Responsibilities

• Lead the company's biggest new product launches and growth projects.
• Turn big ideas and leadership goals into clear, step-by-step plans.
• Work closely with teams across the company, including teams in Tel Aviv, to make sure everyone is ready for new launches.
• Help leaders make smart decisions by pointing out risks and choices.
• Fix problems and remove roadblocks to keep projects moving forward.
• Create simple guides and rules so the company can launch new products smoothly every time.
• Use AI tools to work faster, save time, and help the team make better decisions.
• Provide executive leadership with clear, actionable reports to facilitate precise decision-making.

Qualifications

• 10+ years of experience in business, consulting, or healthcare technology.
• Proven success leading projects at scale with many different teams and leaders.
• Experience bringing new products or services to market.
• Great problem-solving skills and the ability to find smart solutions to tough business issues.
• Ability to build trust with leadership and help drive consensus on major decisions.
• Strong understanding of how business choices affect customers and company success.
• Master at staying organized and keeping projects moving even when things are ambiguous and changing fast.
• Excellent communication skills to explain complicated ideas simply.
• Experience working with startup companies and international teams, like developers in Tel Aviv.
• Skilled at using AI tools to get work done faster and smarter.
• Experience in digital healthcare, health insurance, or consulting is highly desired.
• Having an MBA or a similar advanced business degree is advantageous but not required.
• Ability to travel 30-35% of the time

The US base salary range for this full-time position is $217,000.00 to $235,000.00. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the annual salary only and do not include equity or benefits.